Even if it does not look like it is charging and even though it may be fully charged charge it using a different wall outlet than you normally do (a different room is best) for at least 10 minutes.
Do not skip that even if it is fully charged from you already plugging it in, it is important to do it.
It sounds like the firmware may be frozen try this and let me know the results hold the power switch for at least 60 seconds.
Try this at least 6 times.
The firmware can sometimes get frozen the same way that a computer will occasionally.
I regret that despite trying your advice when I press the start button I can only keep the green light on for about 8 seconds the it goes out despite me continuing to keep the pressure on. I then tried starting the process agin but the same thing happened.
It is an early edition of the kindle. Yes the light does com on at first when i pressed the green button it stayed on while I had pressure on it but then it started going out after about 8secs.
it is just over 2 yrs. bought xmas 2012. The light stays on when it is in the port when being charged. It is when I press the power button. on the kindle that it only stays on for about 8 secs. depute continuing the pressure.
i have tried to contact you by clicking but did not get through. How much are the batteries and are the easy to fit.
when i press the side it does actually turn the page but i can only read half of it which is useless.
Basically on the right I get half of any page of normal printing. On the left there is about one and a half inches which looks like a row of pointed pencils.
Not quite but is normal on the right and on the left is what you normally when you open up.
I have tried to send a photo but I am not sufficiently computer literate. Perhaps we can leave it. I will click the OK button
I will just leave it and try to replace it at a later date. Thanks for your time and heel pin this matter,