How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Josh Your Own Question

Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 16046
Experience:  Expert for over 10 years
50836188
Type Your E-Readers Question Here...
Josh is online now

I clicked on the kindle icon on my desk top to open it and

Customer Question

I clicked on the kindle icon on my desk top to open it and a message said it was obsolete and I needed to update it. How do I do that?
Submitted: 2 years ago.
Category: E-Readers
Expert:  Josh replied 2 years ago.
Hi! My name is Josh and I will be assisting you. Let's get started!

It sounds like you have a really old version of Kindle Desktop.

Please click here: http://www.amazon.com/gp/feature.html/ref=kcp_pc_mkt_lnd?docId=1000426311

Click on Download Now then install after the download is complete.

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Dan T.

    Dan T.

    Master Technician

    Satisfied Customers:

    127
    DoD master electronics technician
< Last | Next >
  • http://ww2.justanswer.com/uploads/ZB/zbkai189/2013-8-23_0421_Untitled.64x64.jpg Dan T.'s Avatar

    Dan T.

    Master Technician

    Satisfied Customers:

    127
    DoD master electronics technician
  • http://ww2.justanswer.com/uploads/RI/rickster38/2012-4-2_222958_ComputerMan.64x64.JPG E-Reader Tech's Avatar

    E-Reader Tech

    Technician

    Satisfied Customers:

    52
    Supported consumer electronics for more than 20 years.
  • http://ww2.justanswer.com/uploads/SU/supercj21/2012-6-10_17444_IMG201206071852341.64x64.jpg Sijad H.'s Avatar

    Sijad H.

    Technician

    Satisfied Customers:

    50
    3+ years repairing various handheld electronics systems
  • http://ww2.justanswer.com/uploads/WirelessWizard/2010-08-21_053030_photo.JPG WirelessWizard's Avatar

    WirelessWizard

    Retail

    Satisfied Customers:

    48
    I have years of personal and professional experience in the area of technical support, troubleshooting, and setup.
  • http://ww2.justanswer.com/uploads/DI/dimmusacio/2012-1-26_194857_JA2.64x64.jpg Freddy M.'s Avatar

    Freddy M.

    Technician

    Satisfied Customers:

    33
    Years of experience
  • http://ww2.justanswer.com/uploads/WA/wa94sound/2012-6-6_202633_iStock000007010121Small.64x64.jpg Bernie's Avatar

    Bernie

    E-Reader Technician

    Satisfied Customers:

    32
    6+ years exp, Electronic Systems Professional Alliance
  • http://ww2.justanswer.com/uploads/KN/knelly74/2011-4-14_215651_kevin.64x64.jpg knelly74's Avatar

    knelly74

    Customer Service

    Satisfied Customers:

    28
    Avid technology enthusiast and reader.
 
 
 

Related E-Readers Questions