How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Viet - E-Reader Tech Your Own Question
Viet - E-Reader Tech
Viet - E-Reader Tech, Technician
Category: E-Readers
Satisfied Customers: 38525
Experience:  Troubleshoot issues with E-Readers.
30037186
Type Your E-Readers Question Here...
Viet - E-Reader Tech is online now

it says my version of Kindle application has expired & can

Resolved Question:

it says
my version of Kindle application has expired & can no longer be used.
please update to a newer version.

how do I do it,please
Submitted: 3 years ago.
Category: E-Readers
Expert:  Viet - E-Reader Tech replied 3 years ago.

Hello! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. Are you using Kindle on a windows xp, vista, or 7, or 8, or mac computer, etc.?

Or are you using a kindle ereader device?

Please reply at the box below. Thank you,

Customer: replied 3 years ago.

windows 7? laptop & go-tab & samsung galaxy tablet. hope this answers your question, thanks


 

Expert:  Viet - E-Reader Tech replied 3 years ago.

You're welcome. What's the brand/model of your laptop (please check at the back/bottom of your laptop)?

Which device are you having issue with, the laptop or go tab or samsung tablet?

Please let me know. Thank you,

Customer: replied 3 years ago.

easynote nj65 -au-020uk


 


I cant get my books on any of the devices. but my laptop is the one I use for ordering books etc.


thanks


 

Expert:  Viet - E-Reader Tech replied 3 years ago.
You're welcome. On your laptop, please click on the website below:

http://www.amazon.com/gp/feature.html/ref=kcp_pc_ln_ar?docId=1000426311

, then click on Download now at that website in order to download and install / update the kindle.

Please click on the Reply to Expert tab below, and reply back to me, so I can help further if there is still any issue. Thank you
Viet - E-Reader Tech and other E-Readers Specialists are ready to help you
Customer: replied 3 years ago.

Thank you very much I now have my e-books back.


 


excellent.

Expert:  Viet - E-Reader Tech replied 3 years ago.
You're welcome. Great. If you need anything else later, please let me know any time. Also, can you please take a moment to rate my service by clicking on a face icon / service option above, then click on Submit when it shows up. Thank you