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Ask Kriptokrit Your Own Question
Kriptokrit
Kriptokrit, E-Readers Technician
Category: E-Readers
Satisfied Customers: 3073
Experience:  Over 6 years of experience in Electronics support service.
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Have forgotten password ***** account and need to register new

Customer Question

Have forgotten password ***** account and need to register new Fire Kindle
Submitted: 3 years ago.
Category: E-Readers
Expert:  Kriptokrit replied 3 years ago.
Welcome and thanks for your question.

I'm Todd and I will be the expert working with you today to help resolve your problem.


Just to be sure, do you need password for your Amazon account?

Is your Kindle connected to wifi internet?

Regards,
Todd
Customer: replied 3 years ago.

Did you get my reply?

Expert:  Kriptokrit replied 3 years ago.
Hi Gillian.

No, the only reply I received is "Did you get my reply?".

Can you please repeat your message?

Thank you,
Todd
Customer: replied 3 years ago.

I asked Amazon to remember my password, so do not


need to use it every time


 


I have registered this new Fire Kindle to wifi, I am not


sure about my original Kindle

Customer: replied 3 years ago.

I have asked Amazon to remember my password so do


not need to use it every time.


 


My new Fire Kindle is registered to wifi, I am not sure about


my original kindle.

Expert:  Kriptokrit replied 3 years ago.
Thank you for your reply Gillian.

We at JustAnswer.com are not connected with Amazon, so I can't directly provide you with your password, but I can provide you with information how to reset your Amazon password.

To reset your Amazon account password please use the procedure below:

1. Please go to this URL web page - click here to reset your password
2. Enter your email address
3. Type the code from the picture
4. Click Continue
5. Open your email box. There you will find email with subject "Amazon.com Password Assistance". Open that email and click on the link that will allow you to reset your Amazon password.

Please don't hesitate to ask if you have any difficulties. I will be happy to help with any follow up questions.

If you have any difficulties or you need more information please do not rate my answer negative BAD service or POOR service. Reply to me using "Reply to Expert" button and I'll provide you with more help.

Kind Regards,
Todd