I am sorry, you are not satisfied with it, as some of these ereaders seem to have a short life span.
Please understand, I do not work for Kindle, as this is a global paid support site Justanswer. (You are able to see the logo at the top of every page of the site.)
With that being said, I do not get credit for my time assisting you unless you rate 'Ok Service' or higher.
If you would like to look into a new Kindle, please click http://www.amazon.co.uk/gp/product/B007HCCOD0
to check out new Kindles.
I hope I have answered all of your questions, even if they are not a good outcome out of my control.
If you have any other questions, please reply and I will assist you.
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