How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Viet - E-Reader Tech Your Own Question
Viet - E-Reader Tech
Viet - E-Reader Tech, Technician
Category: E-Readers
Satisfied Customers: 37474
Experience:  Troubleshoot issues with E-Readers.
30037186
Type Your E-Readers Question Here...
Viet - E-Reader Tech is online now

Hi, I have a basic kindle about 3 years old and cannot switch

Resolved Question:

Hi, I have a basic kindle about 3 years old and cannot switch it on. I also have a paperlite and HD one
Submitted: 3 years ago.
Category: E-Readers
Expert:  Viet - E-Reader Tech replied 3 years ago.

Hello Patricia! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. Have you tried this: if you have any cover on the kindle, please remove it for now. Then press & hold (or slide & hold) the power on/off button/switch for about 45 seconds, then turn it back on and check.

Please click on the Reply to Expert tab below, and reply back to me, so I can help further if there is still any issue. Thank you,

Viet - E-Reader Tech and other E-Readers Specialists are ready to help you

Related E-Readers Questions