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sorry for delay replying, if I hold button down for more than about 20 seconds the light starts flashing then goes off
18 months old
I don't think this is good enough, are these Kindles only expected to last such a short time?
No, unfortunately, you got a bad one. Usually, like most tablet / laptop electronics device, it can last around 3 years or so under normal conditions and usage (unless it is dropped or got water in it, or the screen has been exposed in the sun quite a bit, etc.) You never know; I know some kindles has been used for more than 5 years and still are working; but some even got broken when they are still under warranty (one year.) Thank you,
They do not tell you this when you buy them.
If I cannot turn this on, can I still transfer contents?
Sorry, when you buy any electronics device, i.e., desktop, laptop, tablet, kindle, smartphone, etc., the normal warranty is one-year. Then usually, they give you the option to buy extended warranty if you want. Do you mean transferring your books? Is there anything else? Thank you
yes I have many books which are very good and I want to keep plus 4 new books which I have not yet read
Yes, of course, all your books will automatically download to the new kindle after setting it up. Also, all your books are in your Amazon account at the Amazon website:http://www.amazon.co.uk/manageyourkindleIn the mean time, you can still read your books on your computer, or tablet, etc. You use the Kindle program / app:http://www.amazon.com/gp/feature.html?docId=1000493771You can get back to me any time if there is any issue with setting up the new kindle or reading books on your current device, if any. Thank you,