Hello! Thank you for your question. I will be assisting you today.
I'm sorry about the issue. Can you press & hold the power on/off button on the kindle for about 45 seconds, then turn it back on and check? How old is the kindle?
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Green light stayed on a little longer but then went off as before. Small twitching of screen but no improvement
I'm sorry, unfortunately, this is a hardware issue. How old is the kindle?
Don't worry about your books; you never lose your books.
kindle is 2 years old
Sorry, that is out of warranty, so you'll need a new kindle. You can check with Amazon for replacment option.
In the mean time, you can read your books on another device, such as computer, tablet, smartphone, etc.
Do you have windows or mac computer?
is there anyone that can repair my kindle or would cost outweigh replacement please
I do have a kindle whitefire but still prefer to use my original kindle to read
there are online repair companies; but the cost outweighs it
I see you have a kindle fire
well, a similar new black/white kindle can be had for £59.00.
Are you able to get your books on the kindle fire?
Is the Kindle fire registered with the same email address as on the kindle keyboard? Are you able to get your books on the kindle fire?
It looks like you are not there any more. Please reply back to me whenever you are available to continue. Thank you,