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Viet - E-Reader Tech
Viet - E-Reader Tech, Technician
Category: E-Readers
Satisfied Customers: 37449
Experience:  Troubleshoot issues with E-Readers.
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GA-cv My Kindle has just stopped working, I can't even switch it

Resolved Question:

My Kindle has just stopped working, I can't even switch it on
Submitted: 2 years ago.
Category: E-Readers
Expert:  Viet - E-Reader Tech replied 2 years ago.

Hello Diane! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. Have you tried this: If you have any cover / case on the kindle, please remove it for now. Then press & hold (or slide & hold) the power on/off button / switch on the kindle for about 45 seconds, then turn it back on and check.

Is there any power / light at all? Please let me know. Thank you,

Viet - E-Reader Tech, Technician
Category: E-Readers
Satisfied Customers: 37449
Experience: Troubleshoot issues with E-Readers.
Viet - E-Reader Tech and other E-Readers Specialists are ready to help you
Expert:  Camille-cssm replied 2 years ago.
We received your customer service inquiry, however, we are unable to respond to you because we do not have your email address. Please contact customer support at***@******.*** and provide us with your email address and a link to this question page so that we can help you.
http://www.justanswer.co.uk/e-readers/8tgeo-kindle-just-stopped-working-can-t-even-switch.html.
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Expert:  Viet - E-Reader Tech replied 2 years ago.
Please let me know if you need anything else. Thank you.

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