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Hello John! Thank you for your question. I will be assisting you today.I'm sorry about the issue. Your Amazon account is your email address. Have you tried to reset your Amazon account password ***** your email address at the Amazon.co.uk website?Please reply at the box below. Thank you.
No, I haven't yet tried to reset my Amazon account
Would prefer written instructions.
My difficulties are 1) Network name 2) Amazon account
I had several books to read on my Kindle but somehow cancelled them all.
Staggered by your service.
1.) For your Amazon account password, you can reset it at the website below using the email address that is associated with your Amazon account:
2. For network name issue, what's the brand/model of your internet/wireless modem/router device?- On the Kindle, go to Wi-Fi setting, then select your wireless network name, and connect, then what happens?Please reply at the box below. Thank you.
When I enter the network name (WLAN-5F06) I'm told it's incorrect. "Try enntering your passord again or setting up your network manually."
You don't enter / you don't type the network name (WLAN-5F06), but you just select the network name (WLAN-5F06) right? After selecting the network name (WLAN-5F06) in W-Fi network name, then it asks for a password, but when you enter your wireless password, it says incorrect right?What's the brand/model of your internet/wireless modem/router device? Usually the modem/router device was given to you from your Internet service provider.Do you know how to check for your exact wireless password/network key?Please reply at the box below. Thank you.
Thank you, Viet. I bought this Paperwhite via Amazon a few months ago and downloaded several books very satisfactorily. Having finished one, I wanted to delete it but found I had got rid of everything except the 2 basics.
I tried to get a new password ***** have had no success. How can I try again?
You're welcome.1. What kind of new password ***** you get?2. What's the brand/model of your internet/wireless modem/router device? Usually the modem/router device was given to you from your Internet service provider.3. On the Kindle, go to Wi-Fi setting, then tap on your wireless network name and connect, then what does it say?
4. Also, do you have a windows or mac computer, if any?Please reply at the box below at this web page only. When you are available, please reply back at the box below to continue. Thank you,
Yes, please connect remotely to my Windows PC and fix my Amazon account password ***** through this PC, for me to enter on the kindle later.
Thank you. Please accept the remote support offer, then please do the following in order to connect with me: