Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Could you tell me the exact make/model of the cord you bought, or better yet give me a link to the site/page you bought it from so I can look at it more closely?
Dear Nathan, I simply typed in Micro D HDMI to HDMI cable 1.4 / Amazon. I don't have a make on the cable unfortunately.
There are several that amazon carries, can you look back at your order history and tell me the amazon product id number from that?
Dear Nathan, Unfortunately the only ref I Have is my order No. which is(###) ###-####4992308 sold by Dragon Trading.
Hope this helps.
Rather than worrying about what I bought - are you simply able to tell me which cable I need to connect a Kindle Fire HD tablet to Toshiba smart TV model 32D3455D(B) please?
Yes, I can.
I was just concerned that what you bought may actually be ok and there is something wrong with the tv,
or that you're trying to use the wrong slot.
The specs of the product you purchased were fine actually,
but I'll recommend a specific cable for you to try next
since amazon will let you exchange it with no issues.
I just want to confirm though, the end into the kindle fit fine, it was the tv side that didn't fit, correct?
If so, this is the cord I'd suggest: