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Cory
Cory, Technician
Category: E-Readers
Satisfied Customers: 3431
Experience:  E-Reader Expert
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I cannot get my Kindle to return to My Items. It recycles around

Resolved Question:

I cannot get my Kindle to return to My Items. It recycles around my last book
Submitted: 2 years ago.
Category: E-Readers
Expert:  Cory replied 2 years ago.
Welcome, I am Cory.

It sounds like there maybe a glitch in the firmware.

Please remove the case if you have it in one and unplug it from a charging source, if connected. Press in and hold the power button/on switch for 40 seconds, this will reset the firmware. Please wait up to 3 minutes to restart. If it does not come on, please try to turn it on normally after 3 minutes.

Please continue to hold it, even if the green light comes on and goes off.

If your Kindle still has issues, please reply and we will troubleshoot further.
Cory and 3 other E-Readers Specialists are ready to help you
Customer: replied 2 years ago.

Thank you Cory I am back in business.

Tony.

Expert:  Cory replied 2 years ago.
Tony,

Your welcome!

Please remember to rate my answer.

Have a good evening!

Cory

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