How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Viet - E-Reader Tech Your Own Question
Viet - E-Reader Tech
Viet - E-Reader Tech, Technician
Category: E-Readers
Satisfied Customers: 37857
Experience:  Troubleshoot issues with E-Readers.
30037186
Type Your E-Readers Question Here...
Viet - E-Reader Tech is online now

i am trying to buy a book on my paperwhite and its asking me

Customer Question

i am trying to buy a book on my paperwhite and its asking me to update 1click payment but wont let me what am i doing wrong
Submitted: 2 years ago.
Category: E-Readers
Expert:  Viet - E-Reader Tech replied 2 years ago.

Hello Pauline! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. Besides the Kindle Paperwhite, do you also have a computer or a tablet?

Please reply at the box below. Thank you.

Customer: replied 2 years ago.

computor

Expert:  Viet - E-Reader Tech replied 2 years ago.

Thank you. On the computer, please do the following:

  1. Please click on the website below:
    https://www.amazon.co.uk/mycd
    , then sign in your Amazon account if prompted.
  2. Then click on Settings
  3. Select Edit Payment Method below Kindle Payment Settings.
  4. Select the desired credit card information, or add a new card, and then click Continue.
  5. Enter the desired billing address, and then click Continue. You will be taken back to the Kindle Payment Settings page where you can view your edited 1-Click payment method.

Edit: It looks like you are not there. When you are available, please click on the Reply to Expert tab below, and reply back to me, so we can continue. Thank you,