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Viet - E-Reader Tech
Viet - E-Reader Tech, Technician
Category: E-Readers
Satisfied Customers: 37481
Experience:  Troubleshoot issues with E-Readers.
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My kindle has jammed and I can't change the page - what do

Resolved Question:

My kindle has jammed and I can't change the page - what do i do?
Submitted: 2 years ago.
Category: E-Readers
Expert:  Viet - E-Reader Tech replied 2 years ago.
Hello! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. What's the model of your kindle?

How did you switch off the kindle?

Did it let you switch off?

Please reply at the box below. Thank you.
Customer: replied 2 years ago.

It is a paperweight. I pressed the reset button on the bottom of the machine

Expert:  Viet - E-Reader Tech replied 2 years ago.

Thank you. Please try this: If you have any cover / case on the kindle, please remove it for now. Then press & hold the power on/off button on the kindle for about 30 seconds, then turn it back on and check.

Please let me know. Thank you.
Viet - E-Reader Tech and other E-Readers Specialists are ready to help you
Customer: replied 2 years ago.

thank you - it has finally turned off - I obviously didn't wait long enough before!

Expert:  Viet - E-Reader Tech replied 2 years ago.
You're welcome. Great. If you need help with anything else, please come back any time. Also, can you please take a moment to rate my service by clicking on a face icon / service option above, then click on Submit when it shows up. Thank you very much

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