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Viet - E-Reader Tech
Viet - E-Reader Tech, Technician
Category: E-Readers
Satisfied Customers: 38180
Experience:  Troubleshoot issues with E-Readers.
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Cant change payment card details on my kindle card has expired

Resolved Question:

cant change payment card details on my kindle card has expired and I need to update with new card
Submitted: 2 years ago.
Category: E-Readers
Expert:  Viet - E-Reader Tech replied 2 years ago.
Hello! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. Is there any error or message when updating the new card?

Do you have also have a windows or mac computer or a tablet?

Please reply at the box below. Thank you.
Customer: replied 2 years ago.

I have a tablet

Expert:  Viet - E-Reader Tech replied 2 years ago.

Thank you. Please sign in your Amazon account at the website below:

https://www.amazon.co.uk/mycd

, then there, click on Settings, select Edit Payment Method below Kindle Payment Settings.
, then select the desired credit card information, or add a new card, and then click Continue.
, then enter the desired billing address, and then click Continue. You will be taken back to the Kindle Payment Settings page where you can view your edited 1-Click payment method.

Please let me know. Thank you.

Customer: replied 2 years ago.

all I can find in settings is view or change your 1click settings

Expert:  Viet - E-Reader Tech replied 2 years ago.

Sorry, can you please click on the website below (and sign in your amazon account if asked):

https://www.amazon.co.uk/mycd

, then do you see Settings and/or Edit Payment Method / Kindle Payment Settings?

Please let me know. Thank you.

Customer: replied 2 years ago.

still no luck I have bought other things on amazon tonight with the registered card but cant buy off my kindle???

Expert:  Viet - E-Reader Tech replied 2 years ago.
I'm sorry, what happens when you tried my steps? Were you able to edit or add card and/or change 1-click settings?

What's the brand / model of your tablet?

Please reply at the box below. Thank you.
Customer: replied 2 years ago.

I now have a message on my tablet saying " you have modified 1click ordering for this browser" does this mean I have completed it ??

Thanks

Expert:  Viet - E-Reader Tech replied 2 years ago.
You're welcome. Great. I think that looks good. Please let me know; I will help further as needed. Thank you.
Customer: replied 2 years ago.

Many thanks for now I will let you know if I need further help Smile

Expert:  Viet - E-Reader Tech replied 2 years ago.
You're welcome. If you need help with anything else, please come back any time. Also, can you please take a moment to rate my service by clicking on a face icon / service option below, then click on Submit when it shows up. Thank you very much for your patience
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