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Freddy M.
Freddy M., Technician
Category: E-Readers
Satisfied Customers: 18398
Experience:  Years of experience
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My kindle was broken, I got a new one, deregistered the old

Customer Question

My kindle was broken, I got a new one, deregistered the old one and seem to have lost all the contents
Submitted: 1 year ago.
Category: E-Readers
Expert:  Freddy M. replied 1 year ago.
.
Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem.
From your computer, Log into the manage my Kindle page here: Click Here

Put a check next to everything you want sent to the newly registered Kindle.
Then click on the yellow deliver button, choose your new Kindle from the drop down, and then click on deliver again.

If this did not work, please come back and let me know what happened when you tried it by clicking on reply to expert so we can continue.
If it did work, please don’t forget to leave a positive rating - it is greatly appreciated.
.

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