If you have a leather case on your Kindle; Please remove it before performing the steps below.
Please press and hold down the power button for 25-30 seconds until the Kindle restarts
If that does not work, then please respond back and let me know so I can continue to troubleshoot.
I already did that I can read the books I have but as I said I cannot get into the kindle store to buy any other books.The message reads cannot display page Kindle Store page is not available.What you advised me to do did not solve the problem
Touch Kindle Its about three years old.