How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dan T. Your Own Question
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 127
Experience:  DoD master electronics technician
42300671
Type Your E-Readers Question Here...
Dan T. is online now

I have bought a forth kindle paperwhite but am unable to register

Customer Question

I have bought a forth kindle paperwhite but am unable to register it/set it up because I have lost my password (is this the same as passcode?). The instructions at website
kindle.com/support did not work.
Please help.
Submitted: 2 years ago.
Category: E-Readers
Expert:  Viet - E-Reader Tech replied 2 years ago.

Hello! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. What kind of password ***** ***** Kindle asking for, such as Amazon account password, or Wi-Fi / wireless password, etc.?

Do you know if you had an Amazon account previously?

Also, besides the kindle, do you also have a windows or mac computer?

When you are available, please reply back at the box below to continue. Thank you,

Related E-Readers Questions