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Richard
Richard, Engineer
Category: E-Readers
Satisfied Customers: 33862
Experience:  E-Reader Engineer
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My tablet wants a password ***** I do not have one so I can not

Resolved Question:

my tablet wants a password ***** I do not have one so I can not get in
Submitted: 1 year ago.
Category: E-Readers
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, a rating is only needed when we are finished.
Can you tell me the model of the Tablet please?
Thank you
Customer: replied 1 year ago.
Model number - RCT6213W87 DK
Expert:  Richard replied 1 year ago.
thanks
You will have to reset the Tablet, it will remove all data and return it to new, but this cannot be avoided.
To do the reset, please follow the steps in this film
https://youtu.be/Nf14cvY39f4?list=PL63bgyW39_fKuKTAD2nWnPfQXYbk8yJcW
Once done, you can then setup the tablet and use it again like when you first received it.
If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.
Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.
Thank you
Richard, Engineer
Category: E-Readers
Satisfied Customers: 33862
Experience: E-Reader Engineer
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