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michelleclive, Technician
Category: E-Readers
Satisfied Customers: 5487
Experience:  Working as a manager in a tech support company and i have an experience of 8 years and more in electronics device.
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You change the font SIZE on the Kindle e-reader Assistant:

Customer Question

you change the font SIZE on the Kindle e-reader
Assistant: What's the make/model of your device? How old is it?
Customer: Bought about two months ago through Amazon
Assistant: How long has this been going on? What troubleshooting have you tried?
Customer: I think I changed it accidentally this morning
Assistant: Anything else you want the eReader expert to know before I connect you?
Customer: No
Submitted: 11 days ago.
Category: E-Readers
Expert:  michelleclive replied 11 days ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

You are at services.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Expert:  michelleclive replied 11 days ago.

you want to know how to change the font size of the kindle E reader screen is that correct?

Customer: replied 11 days ago.
Expert:  michelleclive replied 11 days ago.

Turn on your Kindle and swipe to unlock it. To do anything on your Kindle, you will need to unlock it first. Kindles, like other E-readers, are locked so that you can’t accidentally press buttons you didn’t mean to press.

Customer: replied 11 days ago.
I've just paid £26 - why £21 more. This cannot be difficult to resolve.
Is this a scam?
Expert:  michelleclive replied 11 days ago.

you must be getting additional service popup like remote assistance and phone call which is optional you can ignore or close it if you do not wish to opt any additional service.

Expert:  michelleclive replied 11 days ago.

we are good with the chat service you have already purchased.

Expert:  michelleclive replied 11 days ago.

did you follow the first step i gave

Customer: replied 11 days ago.
All I want to know in writing is how to amend the font size!!
Customer: replied 11 days ago.
My Kindle is switched on but the font size is less than I want to make reading easier
Expert:  michelleclive replied 11 days ago.

STEPS to follow

Open a book and tap the top of your screen.

Select the “Aa” graphic, which is the text size key. This graphic will help you both change your font size and the font itself.

Adjust to the size you desire. On the standard Kindle, you can choose from six different font sizes, and you can select fonts like Helvetica and Futura.

On a Kindle PaperWhite, you can change your font size simply by sliding your thumb and forefinger away from each other while placed on the screen. It’s similar to how you would zoom in and out on a smartphone.

The Kindle is making it even easier nowadays to adjust the font size to what you need. E-readers are great for those who have vision problems, because you can read almost anything in a big enough font size for you.

Expert:  michelleclive replied 11 days ago.

Please remember when we are dealing with this kind of issue. It is quite possible and may take more than one step or answer multiple times to solve a problem. In case the provided troubleshooting step does not help or work don't be dissatisfied, use the Reply to expert or click on the “Continue Conversation” button and I will be happy to continue to help.

Customer: replied 11 days ago.
That took you 10 seconds - why so much fuss and money?
Customer: replied 11 days ago.
If there was a User Guide for the reader, this would have all have been avoided.
Expert:  michelleclive replied 11 days ago.

i can look for one if its available online

Expert:  michelleclive replied 11 days ago.

the Kindle which you have is a paperwhite model or its Kindle fire.

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