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Lorenz Vauck
Lorenz Vauck, Mastering Engineer
Category: Electronic Musical Instruments
Satisfied Customers: 1160
Experience:  Audio mastering engineer, experienced with recording, mixing, mastering, instruments and vst plugins. Just ask me:)
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I have a casio qt-6000 which i have inherited the

Customer Question

Hi i have a casio qt-6000 which i have inherited the programming is shocking and all over the place how do i put in the drop down menus/lists on the keyboard?
Submitted: 11 months ago.
Category: Electronic Musical Instruments
Customer: replied 11 months ago.
I need to know how to reset the system i have no disk's or other programming tools
Expert:  Lorenz Vauck replied 11 months ago.

Dear Client,

thank you very much for using JustAnswer. I am Lorenz Vauck, a musician, sound engineer and computer expert from Germany. I would like to help you with your question:

Have you checked the QT-6600 manual and performed the resetting procedure? If not, please have a look here, this is the manual for the QT-6600:

http://totalpos.co.nz/wp-content/uploads/2012/10/QT6000REF_E060915D.pdf

It explains the resetting procedure. Perform it and then please let me know if it worked or not so that I can help you further in case it didn´t help with your problem.

If I was able to help you already, I would be happy if you could give me a 3 to 5 stars rating for my work.

Thank you very much and best regards,

Lorenz Vauck

Customer: replied 11 months ago.
I have gone through the manual before i even considered asking anyone online so to pay £14 to be told to do the one thing most people do before asking for advice is a rip off in my eyes
Expert:  Lorenz Vauck replied 11 months ago.

Dear Client,

I am sorry you are not happy with my answer. That´s the reason I have asked you if you have done this or not and asked to reply again if you have already done it and it didn´t help. I am here to help you and thats the reason I asked you to reply in case you´ve already performed the reset as per the manual. Many people have lost their manuals, that´s why I usually start out with asking if they have done this or not. Also, your original question didn´t indicate that you have already performed this step.

Let´s please continue communication with me so that I can help you further to resolve the problem: please tell me what exactly the reset you have performed achieved so far and if it went without errors. But of course I would ask you to be please be so kind to remove the negative rating for now until we have resolved your problem.

Thank you very much,

Lorenz Vauck

Expert:  Lorenz Vauck replied 11 months ago.

You can answer in the text-box below within our chat to reply to me again. I am here to help you, this is not just a one-question answer that you´ve paid for, I am a here "live" for you to resolve your problem.

Expert:  Lorenz Vauck replied 11 months ago.

I see that you´ve read my answer, why not just reply to me so that I can help you further with your problem? Resetting via the manual was just the first step I wanted to suggest, there is no reason to give me a negative rating for that please as we´ve just started out solving your problem. Please be so kind to change it back to at least 3 stars while we still work on the problem. I want to resolve the problem with your Casio for you. Thank you.

Lorenz Vauck and other Electronic Musical Instruments Specialists are ready to help you
Customer: replied 11 months ago.
I have been trying to program the till all day and right now its about to go through the window so going to buy a new one that i can program through my pc in the office i will change your rating but i have given up for today
Expert:  Lorenz Vauck replied 11 months ago.

Thanks a lot for changing the rating. I understand that many people think that this is a one-answer service and they can´t ask the expert again, but this is not the case, we are here to help.

I totally understand your frustration, I know this from my keyboard as well! It can be a big pain sometimes. But, don´t throw it out of the window YET please;) Did the reset as per the manual go through fine? Did it confirm that the reset was performed?

It might also be worth to get it repaired, I could look up a local dealer for you who can perform this. Just let me know which city you live in.

Thank you very much!

Customer: replied 11 months ago.
been quoted £450 to reset and reprogram so be cheaper in long run to get a new one
Expert:  Lorenz Vauck replied 11 months ago.

Argh, that is seriously to much! Do you already know which one you might want to buy? And don´t forget: you can sell your old one on eBay as "defective". Often tech-people are "hungry" to get replacement parts for theirs out of devices like yours.

Customer: replied 11 months ago.
thanks for your help i will probably see what happens this week and maybe ask again when i have the time to sit and go through it
Expert:  Lorenz Vauck replied 11 months ago.

OK sure, I am here, just reply again and I will get back to you. Meanwhile I wish a great evening, I am around in case you need me:) Thanks.

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