How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete
Pete, Engineer
Category: Electronics
Satisfied Customers: 18113
Experience:  Over 16 years of experience in the Electronics and IT industries.
30970729
Type Your Electronics Question Here...
Pete is online now

Hi there, I have just bought a Samsung 3 series laptop with

Customer Question

Hi there,

I have just bought a Samsung 3 series laptop with windows 8 and I need to know if it automatically comes with Microsoft 2010 and if so where do I find the 25 character product key in order for me to activate it. I am having big problems trying to open saved documents which were transferred from my old laptop at Curry's and was Vista Basic. Also my company website is not allowing me into their secure drop down menu's.
Submitted: 4 years ago.
Category: Electronics
Expert:  Pete replied 4 years ago.
Hi there,

Windows 8 does not automatically come with Microsoft Office 2010.

Depending on where you bought the laptop and what package option you were given, you may or may not have Office included with it.

Normally, Office is an extra package and would be shown on your receipt as such.

Regarding your work website, the access may be restricted for a number of reasons - perhaps the website is not configured for Windows 8 computers to connect to it, or the security settings on your laptop are too strict - you would need to speak to your company's IT department for assistance with that matter.