Quick note...it took me several hours to update this. Sorry about the wait, but I had to do a lot of pictures and information retrieval. See Posting below --
Ok, your factory reset is listed IN the MENU as Shipping Condition and is the FINAL reset that clears out ANY problems including the loss of the TV Guide. This procedure is the last choice, however I do it, when a customer has had their unit for a couple years. That microprocessor inside has been running for a long time, and over time, it can lose operations due to the micro just running 24 hours a day. Sometimes it just need a good reset to clear out its registers and output control lines.
Do an auto setup again and let it continue right through to the end. The data is
only saved after this has been completed.
However, understand that the Program Guide does need a Full 24 hours for TV shows to fully appear.
You stated -- but suddenly the guide button shows no signal when pressed or is it no details available
Because of that statement we need to make sure the EPG guide setting is turned ON. especially AFTER you autoprogrammed the tuner. It takes at least 6 hours with the unit turned off for the GUIDE to download, and up to 24 hours to FULLY load the Guide.
That may be your problem right there. So unplug your recorder for 20 minutes, verify the EPG Guide setting is turned on, check the SIGNAL quality and Signal strength to verify you get a ROBUST signal ( 7 is good, 4 to 6 is fair).
Now, I've got TWO pictorials .....the first one in yellow is the basics and you should try those after unplugging power for 20 minutes. I've highlighted sections of your FUNCTION MENU that you need to navigate, try and verify information on --
Next, this picture pretty much overhauls any settings that are STOPPING your unit from displaying the Guide.
This is your last resort, but it pretty much clears out any settings that LOOK OK, but need reset to get your Guide back. Read and Follow the directions exactly because there is 2 procedures to try in it.
Remember TRY to give it around 6 hours and check your GUIDE for information populating your channels. If it's still sitting there with NO information, I would procede with the Final Shipping Condition procedure, and wait 24 hours for full population of the Guide before I would call the unit BAD. Also note the unit's CLOCK should automatically SET itself if the unit is recieving data. Give that about an hour I believe.
The HARD part about this is the time required. It's not going to give you any results unless you at least allow 6 hours turned off and up to 24 hours turned off at maximum.
Do your best to have patience, and just make sure you've got your EPG guide setting turned on in the menu AFTER autoprogramming the tuner. It most likely will be, but you don't want to waste 6-24 hours, only to discover it's turned off.
Autoscanning the TV channels is necessary. That's what downloads the time and the guide.
Give it your best, XXXXX XXXXX me know, ok?