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Pete
Pete, Engineer
Category: Electronics
Satisfied Customers: 17917
Experience:  Over 16 years of experience in the Electronics and IT industries.
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cannot remember google nexus pin number

Customer Question

cannot remember google nexus pin number
Submitted: 4 years ago.
Category: Electronics
Expert:  Pete replied 4 years ago.
Hello,
Welcome to JustAnswer!
I am Pete, and I'll be happy to answer your question today.

If you have forgotten the PIN number for your Nexus, then it will need to be reset to its original factory settings to allow it to be operational again. This is to ensure your data can never be accessed by an unauthorized person.

To reset to factory settings:
  1. If your tablet is on, power it off.
  2. Press and hold Power until the device powers on, then immediately press and hold Volume Down (while still pressing Power). You will see the word Start with an arrow drawn around it.
  3. Press Volume Down twice to designate Recovery mode.
  4. Press Power to restart into Recovery mode. You will see an image of an Android robot with a red exclamation mark.
  5. While holding down Power, press Volume Up.
  6. Use the volume keys to scroll to "wipe data/factory reset" and press Power to select it.
  7. Scroll down to "Yes - erase all user data" and press Power to select it.