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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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I pressed something on the remote and now all I get is snow

Customer Question

I pressed something on the remote and now all I get is snow no matter what button I press
Submitted: 4 years ago.
Category: Electronics
Expert:  Shahid replied 4 years ago.
Hello, my name isXXXXX'll be happy to assist you,
I'm sorry you are having this difficulty.
Please allow me to ask you a few questions about your TV so that we can troubleshoot the issue.

- Can you please get the model number written on back of TV?
- Is it connected to satellite/ cable box or air antenna for TV channel signals?

Thanks.
Customer: replied 4 years ago.

sorry the wait - my tv is at the other end of house


CT-205125 is the model #

Customer: replied 4 years ago.

CT-205125

Expert:  Shahid replied 4 years ago.
I'm sorry Shirley, CT-205125 seems incorrect / incomplete model number as no info come up related to this number.

- Can you please recheck model number and is it connected to satellite/ cable box or air antenna for TV channel signals?

Thanks.
Customer: replied 4 years ago.

Model # XXXXX be CT-20512S


or CT-20S12S


 


Old Panasonic

Customer: replied 4 years ago.

Model # XXXXX be CT-20512S


or CT-20S12S


 


Old Panasonic


 


connected to cable box

Expert:  Shahid replied 4 years ago.
OK, do you see any button on TV remote says TV/Video or Input?
Please press it to switch TV to AV mode that might help to get cable box picture.