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Shahid
Shahid, Technician
Category: Electronics
Satisfied Customers: 11599
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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Having returned from holiday I find my Sony TV picture distorted

Customer Question

Having returned from holiday I find my Sony TV picture distorted and blocks of colour moving across the screen - what can I do?
Submitted: 4 years ago.
Category: Electronics
Expert:  Shahid replied 4 years ago.
Hello, my name is Shahid, I'll be happy to assist you,
I'm sorry you are having this difficulty.
Please allow me to ask you a few questions about your TV so that we can troubleshoot the issue.

- Can you please get the model number wirtten on back or side of TV?
- Is it connected to satellite box or air antenna for TV channels?

Thanks.
Customer: replied 4 years ago.


Model number KDL 26V4000


 


It is connected to outside aerial

Expert:  Shahid replied 4 years ago.
Thanks Miss Fairhurst for the reply.

- Have you tried to unplug TV power cord from wall socket for 10 minutes to reset, replug nd check?
- Have you checked antenna pin is plugged securely in antenna input at back of TV?

Please post back how it worked.
Thanks.
Customer: replied 4 years ago.


I have checked arial imput socket -OK I have unplugged main supply and left for ten minutes and re connected and watched for 10 mins


and so far it seems to be OK - just hope the fault does not reoccur.


Otherwise thank you for your help. I will come back to you if it is not solved.

Expert:  Shahid replied 4 years ago.
Excellent, glad to know it worked and problem resolved.
I trust my input have helped you out. Please feel free to respond if you have any additional questions or TV gives distorted picture as before.

A positive rating to answer would be greatly appreciated!
Regards,
Shahid.