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Hi there. I have an old JVC digital video camers a GR-D31EK and wish to download to my laptop computer, which is an acer laptop, I ordered the lead which fits the camera but there is no way to connect to my laptop, even though I asked for a lead to do just that. Do I need to get another connecter, as this lead has the same connector both ends. the part I have just purchased is CAB021-2-JVC23. and is suitable for my camers. What else do I need to connect to laptop, there only appears to be usb ports and a telephone socket. Thanks for your help.ps I have given you my email address, which is mine, I have never used you before, so therefore no one else can have registered with you, I have spend £22 and cant give you my email address. HELP this seems very wrong
Thank you so much, I have found an IEEE1934 andf have ordered it from ebay, at £1.71 ish. If this fits the camea as you seem to think it will, I am most grateful to you, however, I should reserve judgement till I receive it. But as yu were so helpful and cheerful I will rate you highly. HOWEVER ..... if it does not work I will be back!!!!! Thanks again, Hilary
Hi James, I managed to order the cable you suggested, it goes into the camera correctly and has a usb connection, BUT..... when I look on the pc it says that the device I have attached has malfunctioned and therefore cannot be found. Yet again HELP please
No nothing on the camera at all, and the computer just made a noise each time I connected and disconnected the camera. The computer seemed to know something was plugged in, but just said that the device malfunctioned when plugged in to computer.
Nothing comes up under My computer I looked. I do not have camera here just now and am on way to work, will check the words and send to you later today, and the camera is still working as usual no problems. Perhaps it is too old.!!