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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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My Brother printer DCP-J315W is not printing colours correctly.

Customer Question

My Brother printer DCP-J315W is not printing colours correctly. I have used the cleaning programme several times. It makes no difference. Cyan & yellow sometimes prints but with missing blocks. It did print in black yesterday but then faded to nothing. What to do, apart from getting a new printer?
Submitted: 4 years ago.
Category: Electronics
Expert:  Freddy M. replied 4 years ago.
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Hello my name is Freddy. I look forward to assisting and am very sorry to hear that you are having this problem.
Have you already tried manually cleaning the machine?
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