How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Eng. Andres Your Own Question
Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
54002000
Type Your Electronics Question Here...
Eng. Andres is online now

i have a samsung progressive 42 inch tv. it hs 3 coloured lamps

Customer Question

i have a samsung progressive 42 inch tv. it hs 3 coloured lamps and 1 is not working.smoke came from the back of the tele . it works but only 2 colours and out of focus. can i get parts online and roughly how much

regards brendan
Submitted: 4 years ago.
Category: Electronics
Expert:  carlday1 replied 4 years ago.

carlday1 :

Hi,

carlday1 :

Thank you for using just answer my name is Carl and I will try and help you with your question.

Please could you send me the model number of the set.

JACUSTOMER-luc6sy32- :

carl,

JACUSTOMER-luc6sy32- :

model sp42w4hbx

carlday1 :

When you tried to take the back off what happens was it stuck?

JACUSTOMER-luc6sy32- :

seemed like a lot of electric bits attached. i didnt want to diconnect any wires so i just peered inside.

carlday1 :

I have to go out for a few hours I have service manual I will send you a link

JACUSTOMER-luc6sy32- :

ok

carlday1 :

Hopefully this will work I have to go and the file is still uploading but the link is.

http://www.worcesterelectronicrepair.co.uk/firmware/SP42W4HBX.rar be very careful working on set and ensure that the set is unplugged and don't do anything you are unsure abount.

carlday1 :

Did you manage to download the manual.

carlday1 :

Hi,

Did the service manual help? if it did please could you rate my service if not please contact me and I will offer more advice.

Related Electronics Questions