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p0llinate
p0llinate, Custom Installer
Category: Electronics
Satisfied Customers: 20496
Experience:  Custom home theater installer. Authorized dealer top brands
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I have a Pioneer Audio Component stack desk system in great

Customer Question

I have a Pioneer Audio Component stack desk system in great working order radio, tape desk and c d player but have problems with the record player playing my vinyl records it is a fantastic sounding machine which was given to me about 6 years ago and initially I could play my vinyl records but now it seems to stutter, by that I mean it's o k one second then go's quiet in sound my brother tells me it's a dry cell what ever that means.

Would you be able to repair it I live in the Staffordshire area of Cannock Tel num 01543 879186. What are your fees? I would be most grateful if you could fix it Mr Clive Jones.
Submitted: 3 years ago.
Category: Electronics
Expert:  p0llinate replied 3 years ago.
Hello, and welcome. My name is Nathan, and I’ll be assisting you today.

First a brief overview of the process: This is a live chat format, so I’ll need to communicate back and forth with you. You’ve already paid a deposit or membership to post your question here. I am an independent tech, and am volunteering my time unpaid until our chat is concluded. At that time I’ll request you click the EXCELLENT smiley face to close out our chat. It is my intention to solve your problem with a quick, honest, and helpful answer and my goal is for a rating of Excellent Service. You may receive an email survey after our chat, if you don’t feel I’ve earned a “10” rating in all areas, please let me know what I can do to meet your expectations.

Should you feel the need to provide a negative rating of Bad or Poor Service, please wait and let me know what I can do to clarify or more thoroughly answer your question. You are rating me personally, not this site or your product and negative rating will not initiate a refund. Please know that not all issues can be fixed online; in those cases of a hardware failure, I’ll troubleshoot and diagnose the problem, and provide a practical recommendation for how to proceed.

My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Let’s get started!
_________________________

Hello Mr. Jones,
sorry to hear you are having trouble with the Pioneer, it sounds like a very nice system, which would be worth salvaging. To clarify, this is a support/advise site only, I cannot physically repair your system for you. However, I can direct you to some local shops that can do the job.

A few sources I'd recommend you contact:
http://www.djrepairs.co.uk/turntable-repairs/stafford/staffordshire/
(fill out the form at the left of the page, and they will contact you to arrange drop off)

OR

http://www.richersounds.com/information/service

Good luck to you in your repairs, and let me know if you should need any further options if these are not reasonably close to you.

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