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carlday1
carlday1, Engineer
Category: Electronics
Satisfied Customers: 306
Experience:  Self Employed Electronic Engineer
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CD Player runs but when cd is put in it does bot play please

Customer Question

CD Player runs but when cd is put in it does bot play please fix it
Submitted: 3 years ago.
Category: Electronics
Expert:  carlday1 replied 3 years ago.

carlday1 :

Hi,

Thank you for using Just Answer my name is Carl and I will try help with your question.

Please could you send me the make and model number of your cd player.

Does the cd player make any noises (like trying to read the cd)

I am sorry but I think it is unlikely the problem can be fixed online but I will offer as much advice as I can.

JACUSTOMER-r9drbgdd- :

I am *&yrs

JACUSTOMER-r9drbgdd- :

I am 87yrs of age please make any answer very simple I was hoping it could be fixed online?

carlday1 :

What happens when you put the cd in does it spin?

JACUSTOMER-r9drbgdd- :

no noise ??

JACUSTOMER-r9drbgdd- :

Cannot here it spinning

JACUSTOMER-r9drbgdd- :

PC Powered up

JACUSTOMER-r9drbgdd- :

Are you still there I have paid

JACUSTOMER-r9drbgdd- :

I am an87yr old UK Senior Citiz rn

JACUSTOMER-r9drbgdd- :

Citizen do I not qualify for some sort of positive reply to my request,I cannot through away hard earned cash "Willy Nilly" Please reply ASAP

JACUSTOMER-r9drbgdd- :

Are you still there please Carl

JACUSTOMER-r9drbgdd- :

IIf you are busy for a long time Please say so

carlday1 :

Sorry phone rang

carlday1 :

Are you using your computer cd player?

JACUSTOMER-r9drbgdd- :

I expected such a reply, can you assist please ???

JACUSTOMER-r9drbgdd- :

I have it turned on can you still assist

carlday1 :

Yes what do you normally do, do you put the cd in the computer and windows media plays the cd.

JACUSTOMER-r9drbgdd- :

Windows media " THINK" could be real player I have not used it for a while

JACUSTOMER-r9drbgdd- :

Can you switch Auto on

carlday1 :

Would you be ok if I directed you to a website and you downloaded a program and then I can take control of your pc remotely and fix the fault.

JACUSTOMER-r9drbgdd- :

Of Course

carlday1 :

if you could go here https://join.me/ and click start meeting, it will download a small program if you could run the program.

carlday1 :

Have you managed to download and run the program. if the program is running you should have a number displayed. Please could you send me the number.

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