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*ElectronicsTech
*ElectronicsTech, Customer Service
Category: Electronics
Satisfied Customers: 9772
Experience:  I have over 15 years experience as an electronics repair and troubleshooting technician.
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How do I get the usb to work on a galaxy note 10.1?

Customer Question

How do I get the usb to work on a galaxy note 10.1?
Submitted: 4 years ago.
Category: Electronics
Expert:  *ElectronicsTech replied 4 years ago.

Randy :

Hi, my name is Randy. I will assist you with your Galaxy Note 10.1.

Randy :

Are you connecting this to your pc?

Randy :

If you are connecting to your pc,
<>PLEASE CLICK HERE FROM THE PC AND DOWNLOAD SOFTWARE<>

JACUSTOMER-2p53ejsc- :

No, I am trying to get files on the note to play via a usb

JACUSTOMER-2p53ejsc- :

I have an adaptor for playing usb files

Randy :

Are you wanting to connect to your pc?

JACUSTOMER-2p53ejsc- :

no

JACUSTOMER-2p53ejsc- :

I bought the galaxy note for the sole purpose of being able to play files via a usb

Randy :

what are you connecting the usb to?

JACUSTOMER-2p53ejsc- :

the galaxy note

JACUSTOMER-2p53ejsc- :

I have an adaptor, when I plug it in, I get a message saying usb device connected, then nothing

JACUSTOMER-2p53ejsc- :

i dont know what to do after this

JACUSTOMER-2p53ejsc- :

I have tried 3 different usb's and they all work on other devices but even though they are lighting up, nothing is happening

JACUSTOMER-2p53ejsc- :

sorry message says usb connector connected

Randy :

okay, look on the device list in the computer, my computer, then click on the note in the list.

JACUSTOMER-2p53ejsc- :

device list on the tablet?

Randy :

no, on your pc. Go to computer or my computer on a windows pc.

JACUSTOMER-2p53ejsc- :

I am not connecting this to a computer. I am trying to get the usb to work on the tablet

Randy :

oh, ok. What brand is the usb?

JACUSTOMER-2p53ejsc- :

I ve tried 3 different ones

Randy :

is it video or audio files?

JACUSTOMER-2p53ejsc- :

Toshiba external hard drive and two usb sticks

JACUSTOMER-2p53ejsc- :

tdk

Randy :

okay, try installing this app on your tablet from the playstore, <>please click here<>

Randy :

Okay, try installing this usb host controller app on your tablet, <>PLEASE CLICK HERE<>

JACUSTOMER-2p53ejsc- :

just trying just now

Randy :

Okay,

JACUSTOMER-2p53ejsc- :

is it just a video?

Randy :

no, it should have a green link to install,

JACUSTOMER-2p53ejsc- :

yeah i hit that and got a video

Randy :

okay, are you on the galaxy tab now?

JACUSTOMER-2p53ejsc- :

yeah, i tried again and it said its downloaded this time

Randy :

okay,

JACUSTOMER-2p53ejsc- :

ok i have it opened

JACUSTOMER-2p53ejsc- :

message says usb host controller version number 0.44

JACUSTOMER-2p53ejsc- :

sc3 usb host driver NOT found

JACUSTOMER-2p53ejsc- :

Im going to have to go mate , this is taking too long

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