My name isXXXXX am sorry to hear that happened. I will do my best to help you with your Panasonic Lumix DMC TZ19. Try this please. Remove the battery for 1 minute, then reinstall the battery, Then reset the camera >>>
Hi have done as you suggested:
Took battery out for 2 minutes.
Set mode dial to P.
However when the menu/set button is pressed it makes no difference as the message screen still reads system error (focus) .
The lens is in the extended position all the time - even when turned off & only retracts momentarily when switched on.
When turning the camera on - none of the other controls have any affect as the screen returns to system error etc, and once this is on screen - nothing else I press is actioned by the camera.
yes it was just over 2 years ago.