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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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I cant get my sony KDL46HX803 to auto tune to new channels

Customer Question

I cant get my sony KDL46HX803 to auto tune to new channels
Submitted: 4 years ago.
Category: Electronics
Expert:  Shahid replied 4 years ago.

Hello, my name isXXXXX be happy to assist you.

 

- Do you see Menu options in TV screen if press Home button on TV remote?

 

Please post back to assist you further.

Thanks.

Customer: replied 4 years ago.

Yes,,,,I get a vertical series of symbols but nothing about initiating autotune. Which symbol is that behind??


 

Expert:  Shahid replied 4 years ago.
Thanks Bruce for the reply.

Please check following image link for menu options and select D icon as marked with yellow arrow in that image, do you see auto program option there?

http://i1.minus.com/ibeW16PywIdgNU.jpg

Please post back how it worked.

Thanks.
Customer: replied 4 years ago.

There is an icon marked digital, but I'm not allowed to click on it I get lists like news, sport, drama as options but nothing technical

Expert:  Shahid replied 4 years ago.
OK, is TV getting air channels through Ariel/ antenna or coax cable or satellite box?

Customer: replied 4 years ago.

freeview aerial feed via co-ax


This would be alot easier via the phone!!

Expert:  Shahid replied 4 years ago.

I'm sorry, website doesn't allow us to contact over phone and we need to use this forum for trouble shooting.

 

Now please press Input on TV remote (on left side to power button), select TV as source and check, does 'D' icon (marked with yellow in previous image) is enable now?

 

Please post back the result to proceed further.

Thank you.

Customer: replied 4 years ago.

Select tv on top of list no yellow icon


select home....same as before


 


Am I missing something here????

Expert:  Shahid replied 4 years ago.
If you press Input button on TV remote, does input list appear on TV screen?
If yes, please select TV in that list.
Now press Home button to get menu icons on TV screen, select toolbox icon then check the 'Digital' icon, is it now click able?

Thanks.
Customer: replied 4 years ago.

There is no toolbox icon as such. Just programme options such as news sport film drama children


These are in a vertical stack


Am I in the correct home menu??


 


You are trying to get me to select technical options, but none are offered

Expert:  Shahid replied 4 years ago.
auto tune to new channels needs to go in setup option that is tool box (settings) icon, please check following image link where I marked tool box icon..

http://i3.minus.com/ibyRNt2hP9oiXy.jpg

Does it help to check Digital icon to see auto-program option there?

Thanks.
Customer: replied 4 years ago.

Im going to have to get a tv guy in.......we dont seem to be getting anywhere.


Thanks anyway.

Expert:  Shahid replied 4 years ago.
OK, no problem.

Thank you.