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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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My SKY HD box cannot be rebooted, does it require replacem

Customer Question

My SKY HD box cannot be rebooted, does it require replacement
Submitted: 4 years ago.
Category: Electronics
Expert:  TV-Tech1 replied 4 years ago.

Hello, I'm TV Tech1 and I'll be working with you to identify and help you resolve your problem.

 

A lot of these units are energy saver units, so you do need to remove power from them for 20 minutes for them to reset. Did you do that?

 

 

Customer: replied 4 years ago.


Yes, I left it for an hour

Expert:  TV-Tech1 replied 4 years ago.

Ok, if you did do that, you really will have to get it exchanged. Sky HD rents their boxes, you don't have to buy them do you? I see both options, but I believe rental is better due to upgrades