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Richard Hill
Richard Hill, Customer Service
Category: Electronics
Satisfied Customers: 373
Experience:  A good general knowledge of electronics, computers and telephony. I can usually get most things fixed.
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handset not charging

Customer Question

handset not charging
Submitted: 3 years ago.
Category: Electronics
Expert:  Richard Hill replied 3 years ago.
Hi,

Which handset (make/model) do you have?

The most likely reasons are either a faulty charger or a worn out battery.

Does the phone work with the charger plugged in?

Does the phone work for a short while with the charger unplugged?

Best Regards,

Richard
Customer: replied 3 years ago.


kx-tg6521e

Expert:  Richard Hill replied 3 years ago.
Thanks John,

If the phone works for a short while when out of the cradle, or you have found that phone has required charging more often, then it's most likely that the batteries need replacing. You will need 2 Ni-MH Rechargeable AAA size batteries which are installed by sliding the battery compartment cover off of the back of the phone as shown on pg 11 of this manual:

http://tiny.cc/lnii3w

Best Regards,

Richard

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