How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Freddy M. Your Own Question
Freddy M.
Freddy M., Technician
Category: Electronics
Satisfied Customers: 18398
Experience:  Years of experience
15852642
Type Your Electronics Question Here...
Freddy M. is online now

I have a Zennox negative/slide scanner and have recently bought

Resolved Question:

I have a Zennox negative/slide scanner and have recently bought a new laptop with Windows 8. Is there a Windows 8 compatible driver for the scanner and if so where can I obtain one?
Submitted: 4 years ago.
Category: Electronics
Expert:  Freddy M. replied 4 years ago.
.
Hello my name isXXXXX look forward to assisting and am very sorry to hear that you are having this problem.
What is the model number of the scanner?
If it is not compatible with windows 8 would you like help finding a scanner that is?
.
Customer: replied 4 years ago.


Hi


The model number is XXXXX XXXXXXXXXX Serial no(NNN) NNN-NNNN02808.


 


Yes please

Expert:  Freddy M. replied 4 years ago.
.
Unfortunately this model is not compatible with windows 8 so it can not be installed.
I would recommend this for windows 8: Click Here

If you have any questions at all click on reply to expert and let me know.
If not please don’t forget to leave a positive rating for my help - it is greatly appreciated.
.
Freddy M. and 2 other Electronics Specialists are ready to help you