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Christine-cssm
Christine-cssm,
Category: Electronics
Satisfied Customers: 5
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ihaveforgetmypinnumber and the is stuckwhere you register your

Customer Question

ihaveforgetmypinnumber and the is stuckwhere you register your pin
Submitted: 3 years ago.
Category: Electronics
Expert:  *ElectronicsTech replied 3 years ago.

Randy :

Hi, my name isXXXXX will assist you.

Randy :

I will need the brand name and model number of your device please...

Randy :

Are you able to find the model number?

Randy :

The device will need to be reset and I will need the model number to get you the correct reset procedure,

Expert:  *ElectronicsTech replied 3 years ago.

Please reply to me using the box below.Laughing

Customer: replied 3 years ago.


samsung galaxy tab 2 ceo168 gt-p5110

Expert:  *ElectronicsTech replied 3 years ago.
okay, thank you.
Please follow these steps and let me know if you have any questions or problems>
  1. Power the device off.
    1. Press and hold the Power key.
    2. Select Power off.
    3. Select OK.
    If the screen doesn't respond to input, press and hold the Power button for 10-15 seconds.
  2. Press and hold the Volume up key then press and hold the Power key.
    USB cable must be disconnected.
  3. When the Samsung logo appears, release the Volume up key and Power key.
  4. From the Android system recovery screen, press the Volume keys to select wipe data / factory reset then press the Power key.
  5. Press the Volume keys to select Yes -- delete all user data then press the Power key.
  6. Press the Volume keys to select reboot system now then press the Power key.
Expert:  Christine-cssm replied 3 years ago.

We received a customer service inquiry, however, we are unable to respond to you because we do not have your correct email address. Please contact customer support [email protected] and provide us with your email address and a link to this question page so that we can help you further.

 

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