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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 38590
Experience:  Electronics Engineer
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Sony RDPX200 IP Docking station not working

Customer Question

my RDPX200 IP ipod docking station has stopped working. I connect my bluetooth. It works for a few seconds and then it switches off. When I press the power button it again comes on for a few seconds and then switches off again.

Submitted: 3 years ago.
Category: Electronics
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is Richard.

Can you push down on the power button for 30 seconds, then release.

Then turn it on and tell me if it now stays on please.

thank you
Customer: replied 3 years ago.

This did not work ?

Expert:  Richard replied 3 years ago.
Thanks

It is the internal mainboard that has faulted.

Residual power can cause this, but we have just eliminated this as the cause.

I am really sorry about this and you are going to have to return the docking station to have it replaced. It is a known problem, and is covered by the warranty, with the replacement performed at no cost to you.

I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you