Do you know which code you are using in the Sky + remote?
yes, with the old sky box it was 0051. with the new one it is 1664. We also tried many others. I'm beginning to think the problem is with the tv.
OK, that's the code for the latest version of the remote, Version 9 (Rev9) - is that what you have?
Yes. That's what it says on the remote.
Do you have a VCR or DVD player attached too?
Yes I have a DVD player. Not always on.That remote works when I have it on with a DVD in.
If you have a DVD playing can you use the Panasonic remote to change the volume then?
Don't know. I have always used the DVD remote. I can try it
Lets try please
No. Panasonic remote doesn't work
It might be worth a try resetting the TV to factory defaults
In case something has got 'confused'
Seems strange that just the volume doesn't work form the remotes, although it could be a specific part of the electronics that's at fault
Can I do that? The tv does not work until it goes though the sky aerial. I'm having a senior moment. I can't find the sky remote now! Am looking!
Yes, I don't thine there's any harm in resetting the TV and its settings
Using the Panasonic Remote its Menu > Setup > Shipping Condition
Sorry, if I seem stupid. How do I reset it? do I turn of the sky? then what?
No, just resetting the TV itself
It will default all the setting back to as they were when it left the factory
It might just get the volume control working again
No I'm sorry. I may have more than one problem here. Without the sky on my tv says ' No DVB available, check source' Well I dont have an aerial without going through sky box. Also panasonic remote will not work, even with another set of batteries. An old Panasonic remote will switch the tv on but only to the above message. sorry to be such a pain
If you press Menu on the Panasonic remote does that bring up a list of options?
No. Nothing happens Maybe I need to indent for a new Panasonic remote first. I think we have reached an impasse here, But thanks for trying anyway. Next stop new tv?
I'm happy to continue if you are?
I'm wondering if these are the right Panasonic remotes for the TV
Yes, much appreciated but what you ask of me I cant do. Very difficult for you to sort that out though.
Juts to check, can you tell me what model numbers are on the back of the Panasonic remotes please?
new one( one that doesn't do anything ) EUR7651110 old one for tv dvd/video is EUR7615K80
EUR7651110 is definitely the right one for this TV
Yes but I think the battery connection is shot. Spring is virtually non existent. So I think I need a new one, although this has been hardly used. Even then it might not work so I think we'll leave it there. Thanks for trying
Ok Keith, all the best with it and merry christmas