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Richard Hill
Richard Hill, Customer Service
Category: Electronics
Satisfied Customers: 408
Experience:  A good general knowledge of electronics, computers and telephony. I can usually get most things fixed.
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My phillips flatty had ready tv, about 5/6 years old is stuck

Resolved Question:

My phillips flatty had ready tv, about 5/6 years old is stuck on the setup screen on the digital channel and I can't get it off.
Submitted: 3 years ago.
Category: Electronics
Expert:  Richard Hill replied 3 years ago.
Hi,

What is the Model Number of the TV please?

Best Regards,

Richard
Customer: replied 3 years ago.
Model number is XXXXX
Expert:  Richard Hill replied 3 years ago.
Hi James,

Try resetting the TV to factory default settings:

Pres and hold the MENU key on the side of the TV for 5 seconds, until a menu appears on the screen, then go through the setup procedure as when you first turned it on.

Let me know if that works, if not I'll investigate further.

Best Regards,

Richard
Customer: replied 3 years ago.


I have tried what you suggested but it didnt work.

Expert:  Richard Hill replied 3 years ago.
Hi James,

The only other thing I can think of is to disconnect the TV from the mains for 24 hours to let everything discharge and then maybe when you switch it back on that will cause it to reset.

If not I'm afraid the TV will require repair.

Best Regards,

Richard
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