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Richard Hill
Richard Hill, Customer Service
Category: Electronics
Satisfied Customers: 454
Experience:  A good general knowledge of electronics, computers and telephony. I can usually get most things fixed.
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I have just purchased a Fuji X-E! camera. It contained a

Customer Question

I have just purchased a Fuji X-E! camera. It contained a card stating "Fujifilm. Firmware Update Software. I placed the card in the correct slot in the base of the camera and switched the camera on (I had already charged the battery). Nothing happenewd and nothing appeared to happen. I readily admit that I am NOT computer literate! Could you please tell me what actions/steps I should do to install this firmware and software update. Thank you. David XXXXX

Submitted: 3 years ago.
Category: Electronics
Expert:  Richard Hill replied 3 years ago.
Hi David,

Step by step instructions for performing the update can be found here (I would copy them to here but we would lose the screen shots):

Since you already have a pre-prepared update card start at Step 3. Update the Firmware

http://www.fujifilm.com/support/digital_cameras/software/firmware/x/xe1/download.html

Best Regards,

Richard