I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.
I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.
Please note, I am just a moderator for this category, I can only try and find experts to help, I can't answer the question itself.
Hi Adam ,Thank you for this ,yes please carry on looking . I can wait a bit longer.
Thanks for replying.
We will continue to look for a Professional to assist you.
If you decide on a refund, or wish to keep the credit for a future question, then of course we'd honour it.
Thank you for your patience,
Thank you very much for your assistance. I have tried everything that you have suggested. I have ensured that I have followed the Hook-up process from Onkyo. I have swapped and changed two HDMI leads at a cost .Still no success. I decided that I will take it to Onkyo Swindon in the new year and make a decision to either repair it or buy another brand (Yamaha).
Has "Justanswer" has not been able to solve my issue ,Am I entitled to a refund of my £ 22 ?. I am not unsitisfied with your services and understand the complexity of the problem but I am still with an AV/Receiver in no working order.
Hi Aric ,
I Am satisfied with your service, and totally understand that in this instance the problem was not solved .Nothing to do with you ,but obviously something which will have to be dealt with " physically". So as I said I will take the AV to Onkyo repair centre and take it from there.
I would prefer to be refunded of my £ 22.