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*ElectronicsTech
*ElectronicsTech, Customer Service
Category: Electronics
Satisfied Customers: 9796
Experience:  I have over 15 years experience as an electronics repair and troubleshooting technician.
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model GT-P3100 having being on charge overnight the unit will

Customer Question

model GT-P3100 having being on charge overnight the unit will not power up ??
Submitted: 3 years ago.
Category: Electronics
Expert:  *ElectronicsTech replied 3 years ago.

Hi Basil,
My name isXXXXX will assist you with your Galaxy tab.
I am sorry to hear that happened. Please try this and let me know>Press and hold the Volume Down and the Power key for approximately 10 to 15-seconds.

Customer: replied 3 years ago.

no success unit is still dead

Expert:  *ElectronicsTech replied 3 years ago.

Okay try this next please, press and hold both power and volume down buttons for 10 seconds, then release vol. down button while holding down power button for another 10 seconds, before releasing plug into pc with usb and wait to be recognized.

Customer: replied 3 years ago.

still dead arranged return to Samsung service for checking and repair or replace

Expert:  *ElectronicsTech replied 3 years ago.
Thanks for letting me know.

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Thank you very much!