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Richard Hill
Richard Hill, Customer Service
Category: Electronics
Satisfied Customers: 402
Experience:  A good general knowledge of electronics, computers and telephony. I can usually get most things fixed.
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Why cant I access the internet from my Panasonic tx-p42x60b

Customer Question

Why can't I access the internet from my Panasonic tx-p42x60b tv? When I am connected to the router via Ethernet cable and have an internet connection
Submitted: 3 years ago.
Category: Electronics
Expert:  Richard Hill replied 3 years ago.

Richard Hill :

Hi

Richard Hill :

i believe the network connection on this TV is for updating the TVs software over the internet

Richard Hill :

Is that what you're trying to do?

JACUSTOMER-j2t0noa4- : Hi
JACUSTOMER-j2t0noa4- : no trying to accesses the internet so as to watch netflix etc
Richard Hill :

As far as I can tell this TV does not include a web browser so is unable to do that I'm afraid

JACUSTOMER-j2t0noa4- : so why is it sold as a smart tv with internet facility
Richard Hill :

It's not referred to as a smart TV on Panasonic's website:

JACUSTOMER-j2t0noa4- : why have an Ethernet connection then
Richard Hill :

According to the manual, pg 21 it's so that you can update the TV's Software

Richard Hill :

Did the advert or shop tell you it could connect to netflix?

Expert:  Richard Hill replied 3 years ago.
Hi Bryce,

If my response was helpful a positive rating would be appreciated please.

Best Regards,

Richard