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Carl L
Carl L, Technician
Category: Electronics
Satisfied Customers: 4058
Experience:  13+ Years of Computer and Electronics Experience. Current Company Owner as an IT Specialist in FL.
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I have a Samsung GT-S7562 running Android 4.0.4. I enjoy the

Customer Question

I have a Samsung GT-S7562 running Android 4.0.4. I enjoy the phone but feel the voice quality is disappointing. Are there any adjustments / modifications that I can use to improve voice quality?
Submitted: 2 years ago.
Category: Electronics
Expert:  Carl L replied 2 years ago.
Hi and welcome to Just Answer, a Question and Answer Company. My name is Carl and I will be assisting you today.

What type of voice quality issue what you say you're having exactly? There aren't any audio adjustments in the Android Software other than volume but the quality should always be clear unless something is wrong with the speaker itself. Do you have quality issues using the Speakerphone vs the ear speaker?
Customer: replied 2 years ago.
Voice quality is generally poor whether with hands free (standard samsung earpiece) or Jabra wireless set.in noisy environments the caller cannot discern the voice at all. I have read elsewhere that it may be possible to enable a different vodec via a ##PROGRAMME routine. Does this apply to this model of Samsung? Alternatively is there a noise suppression function on Android that I can enable.many thanks.
Expert:  Carl L replied 2 years ago.
I know what you're talking about and that's just for the Droid. It also sometimes helps but not for everybody.

There are some Bluetooth Ear Pieces that offer Noise Cancellation such as Plantronics. There is an app for noise suppression but it has horrible reviews and wouldn't bother with it.
Expert:  Carl L replied 2 years ago.
Hi David,

I'm just following up with you to see if you still needed any help. If you can spare a few seconds, please select from one of the Smiley Face Ratings above then press submit so that I am compensated for my time helping you.

Thank you!
Carl

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