How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Eng. Andres Your Own Question
Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
54002000
Type Your Electronics Question Here...
Eng. Andres is online now

the sky connection on my Sony Bravia model No. KDL-40X723 Serial

Customer Question

the sky connection on my Sony Bravia model No. KDL-40X723 Serial No.(NNN) NNN-NNNNkeeps playing up causing the screen to flicker. Now it has gone completely BLACK
Who can send me a technician to repair it or replace the cable or the connecting gland
Submitted: 3 years ago.
Category: Electronics
Expert:  Shahid replied 3 years ago.
Hello, my name is Shahid, I'll be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.

- Can you please get the model number written on back of TV?
- What type of cable used to connect Sky box to TV?
- Have you tried another video device (DVD or bluray etc) on this TV for picture and sound check?
- Does menu option screen appear if press menu/home button on TV or its remote control?

Please provide these info that would help to diagnose the problem.
Thanks.
Customer: replied 3 years ago.


KDL-40EX723

Expert:  Shahid replied 3 years ago.
Thanks Fawzi for the reply.
Please provide info about following questions...

- What type of cable used to connect Sky box to TV?
- Have you tried another video device (DVD or bluray etc) on this TV for picture and sound check?
- Does menu option screen appear if press menu/home button on TV or its remote control?

Please provide these info that would help to diagnose the problem.
Thanks.
Expert:  Shahid replied 3 years ago.
Hi Fawzi,

Did you get above info-request?
Not sure why question popped up to my screen.

Thanks.