Hi, welcome to Just answer
What all is connected to the TV ? Do you see same thin line with DVD etc as well ?
Hi a sky box and a dvd player is connected and yes the line is there with dvd as well, it is a black line when you have a blue background or a purple line when normal pictures are showing !
Hi, sorry I think we got disconnected...I missed your previous response...can you please copy and paste that here again
Hi a sky box and a dvd player is connected and yes the line is there with dvd as well, it is a black line when you have a blue background or a purple line when normal pictures are showing!
when you turn it on do you hear a clicking or a popping noise from the back of the unit ?
any blinking lights on the front ?
Unfortunately I do not have a good news...from what you have described the problem seems to be with the bad plasma panel (screen), to replace the panel will cost a lot...you can contact the manufacturer to check the price
are you willing to repair it yourself ?
No not if it needs a new screen, i would have easily replaced a circuit board myself if it had been that was the problem!
I understand....If you do decide to get another set please make sure you get as much extended warranty as you can 4 or 5 years...just a recommendation...You can get back to me if you need any assistance and I will help with no additional charges.....Is there anything else I can assist you with today ?
No, yes i did have a 5 year warranty with this tv but it ran out in 2011! Thanks again. Will this be a one off payment for your advice?
OK, yes.. I believe it will be one time only....Excellent feedback is appreciated if you are satisfied with my assistance....Have a Good Day
Ok you too!