Hi, welcome to Just answer
Sorry to hear about this issue
Please tell me its complete model number
It's model number : PS51D550C1KXXU
sorry I missed your previous message
can you please tell me the model number again...
it's model number : PS51D550C1KXXU
when you turn it on do you hear any popping/clicking noise from the rear ?
No - other than the discoloured area against white backgrounds it appears to be working fine
You are right, it seems that this is a common problem with Samsung Plasma's PS models ...usually these units come with 2 to 5 years of warranty...the problem seems to be caused either by a bad voltage or a bad component on the power board
if you are looking to repair this yourself then you will have to leave it unplugged for around 2 hrs then remove the rear off the unit and inspect the components
No I can't repair myself, on a 2 year old TV with a known problem with that model surely Samsung should repair - under sale of goods act if not the warranty?
Yes agreed...however, you will have to check with them...I have seen these issues with Plasma TVs
Sorry I am facing some connection issues here so keep on disconnecting
You can contact Samsung support at 0818 717100
to arrange repair
You can get back to me if you need any assistance and I will help with no additional charges.....Is there anything else I can assist you with today ?
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