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Hi, welcome to Just answer
Sorry to hear about this issue
Please tell me its complete model number
It's model number : PS51D550C1KXXU
sorry I missed your previous message
can you please tell me the model number again...
it's model number : PS51D550C1KXXU
when you turn it on do you hear any popping/clicking noise from the rear ?
No - other than the discoloured area against white backgrounds it appears to be working fine
You are right, it seems that this is a common problem with Samsung Plasma's PS models ...usually these units come with 2 to 5 years of warranty...the problem seems to be caused either by a bad voltage or a bad component on the power board
if you are looking to repair this yourself then you will have to leave it unplugged for around 2 hrs then remove the rear off the unit and inspect the components
No I can't repair myself, on a 2 year old TV with a known problem with that model surely Samsung should repair - under sale of goods act if not the warranty?
Yes agreed...however, you will have to check with them...I have seen these issues with Plasma TVs
Sorry I am facing some connection issues here so keep on disconnecting
You can contact Samsung support at 0818 717100
to arrange repair
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