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Hello, I'm TV Tech1 and I'll be working with you to identify and help you resolve your problem.
If there is any additional software requirements...I ALWAYS use Samsung's support section, because you can type in your model number or select your model from their list, and get the software that's been designed SPECIFICALLY for your model of TV.
And that's important.
IF you try other models of software on your TV set, you can hurt the TV and end up having to buy another main board for it. By selecting your model number, not one that has the ALLSHARE for all units, you guarantee it works.
That same concept applies to any computer too. I won't go to Dell for HP downloads, and I won't go to Apple for Windows 7 updates or select XP updates for my Win 7 software.
my computer is a dell I want to link it to my smart tv need to know best software to use eg Allshare
Actually, if you have Windows 7 or later, you just turn on file sharing in your Dell computer and put your Movies/Pictures/Music in your "Public" Folders. They'll appear in the folders on your TV set so you can access them. As for your TV set...access allshare here, like I said --
it appears when I access all share on tv it finds my latest pc but gives message failed to access device will try tio download from Samsung
thanks will try also found a sight which allows allshare download